Frequently Asked Questions

How does the Kitchen Chef SRG help me eat healthier?

The Kitchen Chef SRG makes lower-calorie alternatives of your favorite foods by using a heating element, not oil, to crisp and brown.

What kinds of foods can I cook in the Kitchen Chef SRG?

The Kitchen Chef SRG lets you cook a multitude of foods. You can cook steaks, ribs, hot dogs, hamburgers, veggies, desserts, and so much more.

What is the wattage?


What are the dimensions?

14”W x 10”H x 18”D

What is the cord length?

33 inches

What accessories are included?

Grill, Drip tray, rotisserie spit with 2 forks, tempered glass lid, multi food café, kebab set, multi fish basket.

What is the time frame for the Money Back Guarantee?

The Grill is covered by a 90-Day Money Back Guarantee.

What do I do if something is broken when I receive the unit?

There are no serviceable parts inside this appliance. If product does not operate properly, discontinue use, and contact customer service or a qualified electrical service professional. Do not attempt to repair product.

How do I clean the Kitchen Chef SRG?

  1. Turn off and unplug the appliance.
  2. Always allow the appliance to cool completely before cleaning.
  3. The grill tray, drip tray, and rotisserie assembly are all dishwasher safe, or may be washed by hand in hot soapy water.
  4. Do not use abrasive brushes, pads, or harsh cleaning solutions on unit parts.
  5. Use a soft cloth, sponge, or rubber spatula to remove any stuck on food or residue on unit base or lid.
  6. Wipe interior and exterior of the base with a damp cloth. If the glass panels over the infrared elements need cleaning, use vinegar and baking soda with a damp cloth.
  7. Make sure all residue is thoroughly wiped off before using grill again.
  8. Do not immerse any cord, plug, or electrical appliance into water.
  9. Ensure all parts are dried thoroughly before reassembling and using appliance again.
  10. Store appliance in a clean, dry location away from children.

How do I use the Grill Function?

  1. Place the grill rack o top of the unit and slide the drip tray into the bottom of the unit.
  2. Connect the plug to an electrical outlet. Both power lights will come on.
  3. Set the function button to grill.
  4. Set the temperature by turning the temperature knob and set the time with the timer knob; both working lights will come on. Refer to recipe guide here [hyperlink] for specific temperature settings.
  5. Put food on the grill.
  6. Close the lid or leave open, per recipe.
  7. When cooking is finished, remove food with a spatula or tongs. Do not use metal tongs as they will damage the nonstick surface. Turn off the unit and unplug the cord from the outlet.

Can I use the Kitchen Chef SRG with an extension cord?

Do not use an extension cord as this could cause a fire.

Can I use charcoal with this grill?

Do not use charcoal or other combustible fuels with this appliance.

Can I use the Kitchen Chef SRG outdoors?

Do not use the Kitchen Chef SRG outdoors.

How do I attach the glass lid?

  1. Squeeze the spring on the lid (squeezing retracts the rod).
    spring location on glass lid of kitchen chef grill
  2. Insert the rod on the fixed end into hole A on the base first, then slide the retractable end into hole B. The lid should open and close freely when installed properly.
    rod assembly on glass lid of kitchen chef grill

How do I use the rotisserie function?

  1. kitchen chef grill rotisserie functionSecurely load the food on the rotisserie rod with the forks provided. Use twine to secure food if needed. Season the food as per your recipe.
  2. Remove the grill tray. Ensure the drip tray is slid into the bottom of the appliance and securely in place.
  3. Hold the rotisserie by the handle and insert the opposite end into the drive socket at the back of the unit. Set the handle end down into the V-shaped notch on the base above the control panel.
  4. Connect the plug to an electrical outlet. Both power lights will come on.
  5. Set the function button to ROTISSERIE.
  6. Set the desired temperature and cooking time according to your recipe. Both working lights will come on and the rotisserie will begin to turn. Make sure the food is turning smoothly and not touching any parts of the base as it turns. Close the lid. Check periodically during cooking that the rotisserie continues to turn easily.
  7. When cooking is finished, turn off the unit and unplug cord from the outlet.
  8. Carefully remove the rotisserie and food to a cutting board and let the food cool for 10-15 minutes before serving.